Short circuit somewhere in a device, so we partly had no electricity. No power outlet worked. Nor the kitchen appliances. But strangely enough we had light everywhere.
I only had to call the insurance company for a solution once, but was called by 3 different technicians who all started by asking me “Does the light work? Do the power outlets work? Can you cook? What is wrong exactly?”
We thought that was kind of strange. How should we know, we are not technicians. 🙂